FAQs

SBS Financial Services, Inc. is a private collection agency headquartered in Chicago, Illinois. We specialize in the collection of delinquent debt on behalf of our clients and in the purchase of certain receivable portfolios.

SBS Financial Services may be contacting you regarding an outstanding account that has been placed with us for collection or an account that we now own. If you have questions about your account, we encourage you to contact us directly.

Yes. SBS Financial Services, Inc. was founded in 2006 and operates as a Private Collection Agency (PCA). We follow all applicable federal, state, and local laws governing debt collection.

We offer several secure and convenient payment options. You may make a payment online, by phone, or by mail. For the most up-to-date payment methods, please log into your account or contact our office directly.

Yes. Our online account management system allows you to review account information, make payments, and manage your account securely at your convenience.

If you believe the account does not belong to you or contains inaccurate information, please contact us as soon as possible. You may request validation of the debt, and we will review your inquiry in accordance with applicable laws.

SBS Financial Services understands that financial circumstances vary. In many cases, flexible payment arrangements may be available. Please contact us to discuss possible options.

You have the right to dispute an account. Disputes may be submitted in writing or by contacting our office. Once a dispute is received, we will review the information and respond as required by law.

Account reporting practices vary depending on the account and applicable regulations. For questions regarding credit reporting, please contact us directly for details specific to your account.

You may contact us by phone, mail, or through our website. Our customer service representatives are available to assist you and answer any questions you may have regarding your account.